Privacy Policy Overview

Your personal and trading data are protected under South African law.

Introduction to Privacy Practices

Learn more about how your personal and trading information is collected, stored, and safeguarded on our automated AI platform. This Privacy Policy outlines our responsibilities and your rights as a user within South Africa.

We operate with full compliance to local regulations, including the Protection of Personal Information Act (POPIA), ensuring transparency about our use, processing, and retention of your data.

Data We Collect

We collect personal and trading information when you interact with our platform, including through contact forms and when you use our recommendations.

Information You Provide Directly

  • • Name and contact details for account setup needs
  • • Communication preferences supplied by the user
  • • Feedback, inquiry, or support messages submitted
  • • Choices regarding notifications or alerts usage
  • • Documents you upload to verify identity

Information We Collect Automatically

  • • Device type, browser, and IP address information
  • • Time, frequency, and duration of platform visits
  • • Platform usage actions and interaction data
  • • Referral sources to our website or platform
  • • Cookie data for analytics and personalization

How We Use Your Data

We use collected information solely to operate, maintain, and improve our automated trade recommendation service and stay aligned with South African compliance standards.

  • • Processing information for notification delivery
  • • Monitoring service performance and usage
  • • Implementing security protections for users
  • • Adapting our systems for better user experience
  • • Ensuring compliance with all local regulations
  • • Contacting you about service-related updates
  • • Preventing misuse or unauthorized access

Our Commitment: We do not sell your data or use it for purposes unrelated to our automated recommendation platform. Security and privacy guide every aspect of our operations.

Information Sharing

Information is only shared with vendors and partners necessary to deliver our core services, and always in accordance with South African data protection laws.

Service Providers

We work exclusively with reputable, vetted partners who meet security and compliance requirements for processing your data.

Legal Obligations

We may disclose data if required by South African law or regulation.

Anonymous Statistics

Aggregated, non-identifiable data may be used for research or service improvements.

Your Rights Under POPIA

You retain rights under POPIA including access, correction, deletion, portability, and objection to personal data usage, subject to legal conditions.

  • • Access your stored personal information upon request.
  • • Request correction of inaccurate information.
  • • Ask to have your data permanently removed.
  • • Receive a copy of your personal data if needed.
  • • Object to particular types of data processing.
  • • Request restrictions on certain data uses.

Contact us directly to exercise your rights or with privacy questions. Our team will respond in a timely manner as required.

How We Protect Your Data

We employ technical and organizational safeguards, with regular reviews to keep your personal and trading data protected.

Technical Safeguards

  • • Encryption of transmitted and stored personal data
  • • Routine security audits for all core systems
  • • Multi-factor authentication for sensitive operations
  • • Advanced firewall and intrusion detection software

Organizational Safeguards

  • • Access to data restricted by role necessity
  • • Mandatory employee data protection training
  • • Disciplinary procedures for data misuse breaches
  • • Regular policy review and accountability checks

Data Retention Policy

Personal and trading data is kept only as long as necessary to meet operational, legal, or compliance requirements and then securely deleted.

  • • Account information is retained for active users.
  • • Interaction logs held for platform improvement.
  • • Support communications saved as reference.
  • • Transactional data kept for legal compliance.
  • • Opt-in marketing preferences managed carefully.

Users may request deletion at any time, subject to legal requirements.

International Data Transfers

Information may transit outside South Africa only when service providers meet equivalent privacy requirements and protections.

  • • Transfers limited to essential partners or vendors
  • • Security agreements ensure data is safeguarded
  • • Transfers in compliance with POPIA requirements
  • • Data remains protected in all jurisdictions

Cookie Policy Statement

This platform uses cookies and similar technologies for analytics, functionality, and to personalize your experience. Refer to our dedicated Cookie Policy for details.

Types of Cookies Used

  • • Required for secure navigation and basic features.
  • • Assess site performance and usage trends.
  • • Maintain chosen user settings or preferences.
  • • Deliver enhanced platform capabilities.

Most browsers let you adjust cookie settings or block cookies altogether. Review our Cookie Policy for instructions.

Policy Changes

Any changes to this policy will be communicated by email or website notification. We recommend reviewing updates periodically.

  • • Notice on the homepage for major changes
  • • Platform pop-ups for urgent modifications
  • • Targeted emails to registered users
  • • Archived access to previous policy versions

You will not be notified personally for minor corrections.

Contact About Privacy

Please reach out with any privacy or data questions.

Pyrasentivo

69 President Street, Johannesburg 2001 South Africa

Phone: +27368652551

Email: content@pyrasentivo.sbs

Last updated January 28, 2026

Policy effective from January 30, 2026